What Difference Can AI Bring to Your Business Software Solutions
Recently, the world has been witnessing a mindblowing digital transformation. Humans are empowering everything to their advantage; they’re even programming systems and integrations that can do their jobs and tasks. The artificial intelligence revolution is boundaryless and is now touching upon all business aspects, and the reasons for this expansion are many.
AI has major benefits and advantages that can make or break a business. In this article, we’ll cover the following:
- Level up customer interactions
- Reduce human error
- Improve the understanding of the client’s behavior
- Regulate the hiring processes
- Improve employees training
- Ensure higher data security
- Davinci Engineering is the ultimate AI answer.
Level up customer interactions
No business can prosper and succeed without efficient interaction with clients; it’s the key to retaining customers, generating referrals, and strengthening a company’s culture. However, even though customer interaction is among the most basic tasks an employee can get engaged in, it’s time and energy-consuming. It can also be a talent waste for hard-working, dedicated employees.
AI helps improve customer service workers’ productivity by solving simple issues, saving time, and making their jobs easier. By that, reliable employees can focus only on complex and high-emotion scenarios. Automation technologies aren’t only a facilitator for clients and customer service employees, as the business can benefit financially from them. Companies can reduce costs significantly when the right AI technologies are implemented.
Reduce human error
Cognitive overloads, lack of skills, and poor instruction are all reasons for human errors in the business field. And just like they say, to err is human. However, errors in the work field could have severe, deep repercussions, and sometimes regular breaks and training can’t cater to the work needs and still expose employees to the risk of committing mistakes.
On the other hand, AI is already programmed with the required work needs and demands no breaks, reducing error possibilities and ensuring everything is going according to the plan.
Improve the understanding of the client’s behavior
Sometimes, traveling in time to discover whether or not clients will welcome a new product is all that a business needs to decide whether or not to initiate a further step or step back. However, because our human brains are restricted to the now and the past, that isn’t possible. But luckily, artificial intelligence can reach the future and generate accurate predictions.
Artificial intelligence uses existing data and resources and predicts insights based on patterns. By that, companies will be enlightened about things they might haven’t considered before and consequently manage outcomes more professionally.
Regulate the hiring processes
The recruiting process is a key player in any business’s success, and as important as this step is, it’s time-consuming and troubling, especially with an increased number of qualified and unqualified candidates. But with the help of artificial intelligence tools, redundant tasks are eliminated, hiring costs are reduced, and candidate assessments are objectified.
AI tools do 75% of the task by filtering candidates’ resumes, canceling the ones that don’t match the requirements, and keeping the ones that might be a good fit for the rule. The AI tool reduces the CV pool to 25%.
And from there on, the human element intervenes, and the hiring manager evaluates the given candidates’ options and settles for the best fit. This process, even though it needs a human element at the last stages, can save HRs a lot of time and inconvenience, especially those that receive tons of irrelevant and ineligible resumes.
Improve employees training
Employee training is a critical part of any successful recruitment process. Employees, no matter how seasoned and experienced, won’t be familiar with a company’s work approaches and styles. As a result, fresh employees will need to undergo an intense training process so they level up to the company’s level of professionalism.
Ensure higher data security
The data breach could mark the grave of a business; it can harm its reputation, result in unexpected expenses, and get it involved with legal penalties. And because hackers are always coming up with novel, complex ways to get to companies’ systems and computers, data security is any business’ top priority.
No IT team, no matter how dedicated, will be able to respond to stop a breach attack. That’s why AI solutions have emerged as a high-level protecting option to maintain a business’ security and privacy; these solutions can detect, prevent, and stop breaches at early stages.
Davinci IT Engineering is the ultimate AI answer
Davinci IT Engineering is a technology firm established in Armenia that develops cutting-edge AI tools by leveraging Armenian ingenuity. It offers many services and solutions, including image classification, object detection and segmentation, tracking and counting, predictive analysis, and a recommendation system.
Davinci IT Engineering caters to many industries, including banking and finances, healthcare, and transportation.
On the 5th of October 2022, Davinci IT Engineering, represented by its CEO, participated in GIF, the Global Innovation Forum held in Armenia annually and organized by FAST Foundation. During GIF 2022, Company met with world leaders in the tech and innovation fields. Moreover, he used the opportunity to introduce Davinci’s innovative AI solutions that are skyrocketing in the logistics industry in the United States.
Recently Davinci developed an AI shipping cost calculator functioning in real-time to provide accurate quotations for auto-shipping clients based on machine learning and data extraction technologies. The tool was put into use in 2022 and caught attention rapidly with its results and accuracy.
Conclusion
Artificial intelligence integrations have become an important part of any business, saving tons of time and ensuring better service quality for all parties involved. However, one has to define their business needs and look for an IT engineering company accordingly.
